Whatever you do you are presenting all the time. It may be through that phone call, email, website, face to face or social media. You are presenting all the time and your communication skills are crucial in presenting yourself with success.
Your ability to relate to yourself and others is very important in whatever you do. Yes, it is about creating, building and developing that rapport. The essence of rapport is about genuine trust, respect, understanding and cooperation. All of this involves the use of your senses:
As an individual, you influence, connect and empower your others through positive rapport thus establishing strong trust with them. Sometimes, this is not easy.
I still recall doing my first successful sales, it was a perfect example of “people buy from people they trust”. Be aware every action you take, word or sentence you use dictated by the VAK representational system. The patterns of your language reflect whether you are connecting through visual, auditory, or kinesthetic means.
This pattern you use gives an insight on how you think and how your brain is sorting information. So, it necessary to know your client’s pattern and you need to ensure you consciously utilise all of the VAK representational system to connect with the client. Not all of them will relate to your pattern so you need to adapt.
One of the tools you could use to build a positive rapport with the audience is through mirroring and matching. This includes:
- Verbal (words and sentences)
- Non-verbal (body language, gestures, emotions etc)
Knowing this will allow you to connect and stay connected with the other party. Thus permitting you to create and develop a very deep positive rapport which leads to influencing, connecting and empowering others at an unconscious level.